Volunteer Administrative Supporter

Application Deadline: 30 September 2025

Department: Volunteers

Employment Type: Volunteer

Location: Truro

Reporting To: Louise Reid

Description

As the Administrative Supporter, you will play an important role supporting the Engagement team with administrative tasks at St Petrocs Peat House office in Truro.

St Petrocs have a variety of administrative duties in the day to day running of their services and under the supervision of the Engagement Manager you will be a key team member in supporting these activities. We would require your help for a minimum of 2 hours per week and more hours if you are available and anytime on Mon to Fri between the hours of 9 am – 5 pm.

What you'll be doing.

You will be working closely with the Engagement Team and tasks may include (depending on what you are comfortable doing):

Responding to emails.
Answering the telephone.
Processing of donations and gifts in kind.
Preparation and organising of materials and equipment for planned events.
Creation of welcome packs for supporters.
Completion and sending of thank you postcards/cards.
Packing of goody bags.
Photocopying.
Opening of post.
Recycling.
Other general administrative tasks as required by the team.

Who we're looking for.

You’ll share our core values: Honesty, Integrity, Equality & DignityIn order to volunteer with us, after registering/applying for this role you will be contacted to discuss the role further. You will then be invited to attend an informal chat/taster session, where we can introduce you fully to St Petrocs and support you with onboarding as a volunteer for us if you wish to proceed further.

Volunteering should be accessible to everyone, regardless of experience or qualification. The only criteria we expect from someone in this role are detailed below.

Essential Criteria

Commitment to our service and client group.
Reliability and agreement on how much time you can commit to the role.
Responsibility for own and others health and safety whilst undertaking the tasks.
Can maintain confidentiality as required.
Provide a friendly welcome to any donators and visitors to the office.
General awareness and application of IT software packages, for e.g. Microsoft Officer or equivalent ideally where possible supported with some experience/working knowledge.
Able to make own arrangements for travel to St Petrocs, Peat House, Truro.

What it's like volunteering with us.

We are pleased to offer all our volunteers the following support & benefits:

Comprehensive induction training
Clear instructions and guidance on your role
Ongoing training related to your volunteering role
Supervision and support throughout volunteering duties
Regular newsletter providing the latest updates
Annual ‘thank you’ event
Reimbursement of agreed expenses

Application received

Review

Interview

Taster session

Hired